Studio processing
Ready-to-ship items usually leave the studio within 3-7 business days. Handmade, made-to-order, or special items may need extra preparation time.
Shipping from our China studio
Shipping
SoftLore ships handmade and collectible pieces internationally where checkout supports delivery. Orders are packed carefully for dolls, pins, kits, and fragile details.
Combining smaller items with larger pieces can make international shipping more efficient.
Secure packing
Small items are not mailed loose. Pins, kits, dolls, and figures are packed for international transit and parcel protection.
International delivery
Delivery time depends on destination, carrier, customs, weather, and seasonal shipping volume after dispatch.
Free shipping over $200
Free shipping is available for qualifying orders over $200 where checkout supports it. This is designed for collectors who combine pieces in one parcel.
Customs and import fees
International duties, VAT, import taxes, brokerage fees, or destination-country charges are the buyer's responsibility unless checkout clearly states otherwise.
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